Welcome to Waveglide Surf Shop! These Terms and Conditions outline the rules for using our website and purchasing our products. By accessing our shop, you agree to these terms – so please read them carefully before catching your next wave with our gear.
1. Who We Are
Waveglide Surf Shop is an online retailer specializing in premium surf equipment and beachwear, operated from:
610 Hott Street, Oklahoma City, US 73107Email: [email protected]
Website: www.surfboardforall.com
2. Our Customers
Our products are designed for surf enthusiasts worldwide, from beginners to professionals. We serve customers globally except in certain Asian and remote areas due to shipping restrictions.
3. Website Use
By using our website, you agree to:
- Provide accurate information when creating accounts or making purchases
- Not use our site for any illegal or unauthorized purpose
- Not reproduce, duplicate, or resell our products without permission
- Be at least 18 years old or have parental consent to make purchases
4. Products & Services
We offer high-quality surf gear including:
- Surfboards (Longboards, Funboards, Fish & Hybrids)
- Wetsuits (Full, Junior) and Beachwear
- Surf accessories (Fins, Leashes, Grip Pads)
- Surf lifestyle products (Bags, Clothing, DVDs)
We make every effort to display products accurately, but colors may vary slightly due to monitor differences.
5. Ordering & Payment
Placing Orders
When you place an order, you’re offering to purchase under these terms. We’ll confirm receipt and begin processing within 1-2 business days.
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We don’t store your payment details.
Pricing
All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.
6. Shipping Policy
Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
Shipping Options
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
- Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)
International Shipping
We ship worldwide except certain Asian and remote areas. Customers are responsible for any customs fees.
7. Returns & Refunds
Return Policy
You may return most items within 15 days of receipt if:
- Items are unused and in original condition
- Original packaging and tags are intact
- Proof of purchase is provided
Non-Returnable Items
For hygiene/safety reasons, we cannot accept returns on:
- Bikinis/Beach Wear (unless defective)
- Opened Ding Repair Kits, DVDs, or Books
- Installed/removed Grip & Pads
Refund Process
Refunds are issued within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable.
8. Intellectual Property
All content on our website (logos, text, images) is owned by Waveglide Surf Shop and protected by copyright laws. You may not use our intellectual property without written permission.
9. Liability Limitations
Waveglide Surf Shop is not liable for:
- Any injuries resulting from product use
- Shipping delays beyond our control
- Minor color variations in products
- Indirect damages (lost profits, data loss)
Our total liability is limited to the purchase price of the product in question.
10. Privacy
We respect your privacy. Our Privacy Policy explains how we collect and use your information.
11. Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by Oklahoma law. Any disputes will be resolved in Oklahoma courts.
Need Help?
If you have any questions about these terms, reach out to our friendly crew at [email protected]. We’re here to help you get back to what matters most – riding those waves!
