About Waveglide Surf Shop
Q: Who is Waveglide Surf Shop for?
A: We cater to surfers of all levels worldwide, from beginners to pros, offering everything from essential accessories to high-performance boards. Our customers value quality gear, fast delivery, and authentic surf culture.
Q: What’s your shop style?
A: We’re all about that laid-back surf vibe with a focus on functionality. Our products are tested in real waves by real surfers – no gimmicks, just gear that performs when it matters.
Products
Q: What types of products do you offer?
A: Our lineup includes:
- Surfboards (Longboards, Funboards, Fish & Hybrids)
- Wetsuits (Full, Junior, and Hi-Tech options)
- Surf accessories (Fins, Leashes, Grip & Pads)
- Beachwear (Bikinis, Boardbags, Caps)
- Surf gear (Bodyboards, Ding Repair Kits)
- Surf culture items (Books, DVDs)
Q: Are your products suitable for beginners?
A: Absolutely! We carry gear for all skill levels. Our team can help you choose the perfect starter board or wetsuit – just drop us a line at [email protected].
Shipping & Delivery
Q: Where do you ship to?
A: We ship worldwide from our Oklahoma City headquarters, except to select Asian and remote areas. Wherever there are waves, we’ll try to get your gear to you!
Q: How fast is your shipping?
A: Faster than a set wave! We process orders in 1-2 business days. Then choose:
- Standard Shipping: 10-15 days via DHL/FedEx ($12.95 flat rate)
- Free Shipping: 15-25 days via EMS (orders over $50)
Q: Can I track my order?
A: You bet! Track your package like you’d track swell reports. We’ll send tracking info as soon as your order ships.
Returns & Exchanges
Q: What’s your return policy?
A: Not stoked with your gear? No worries! We offer hassle-free returns within 15 days of receipt. Contact our crew at [email protected] to start the process.
Q: Do I pay for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We’ll make it right if that’s the case!
Payments
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal – secure as a well-anchored surfboard leash.
Q: Is my payment information secure?
A: Absolutely. Our checkout process is as secure as your board is leashed to your ankle in big surf. We use industry-standard encryption for all transactions.
Contact & Support
Q: How can I contact you?
A: Our surf-obsessed crew is always ready to help! Email us at [email protected] or visit our headquarters at 610 Hott Street, Oklahoma City, US 73107.
Q: Do you offer product advice?
A: For sure! Whether you’re choosing your first board or upgrading your quiver, we’ll give you the straight talk from surfers who’ve tested every product in real waves.
Stay stoked and ride better with Waveglide Surf Shop!